a specialist assessment framework for parents
with learning disabilities and additional needs
Privacy Notice & Policy
ParentAssess respects your privacy and is committed to protecting your personal data.
Date of Policy
29.12.2022
Our contact details
ParentAssess LTD
70 Silver Street
Newport Pagnell
Buckinghamshire
MK16 0EG
United Kingdom
Company: 05050463 (England)
Vat reg: 829 8061 02
Purpose of this privacy notice
This privacy notice aims to give you information on how ParentAssess collects and processes your personal data that you provide us with, including any data you may provide when visiting and using our website.
Changes to the privacy notice and your duty to inform us of changes
This version was last updated May 2018. This policy will be reviewed on an annual basis.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
The type of personal information we collect
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
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Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
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Contact Data includes billing address, delivery address, email address and telephone numbers.
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Financial Data includes bank account and payment card details.
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Profile Data includes feedback and survey responses.
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Usage Data includes information about how you use our website.
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Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.
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Technical Data this may include internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website.
How your personal data is collected
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Completing an online booking form
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Signing up to a training course
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Completing a post-course survey
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Direct interaction in person, via email, phone or otherwise
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Joining or following one of our social media pages
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Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies.
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Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources.
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Identity and Contact Data from publicly availably sources such as, but not limited to, Companies House.
How we use your personal data
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Register trainees for our ParentAssess training courses
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Provide information about our courses and software
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Correspond with you regarding our services
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Maintain a register of trained assessors
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Provide an online support network
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Improve our future services
Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending you with details of events that we consider to be of interest to you. You have the right to withdraw consent to marketing at any time by contacting us at info@parentassess.com.
We will never sell your data to a third party.
How we store and retain your personal data
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees and contractors who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your legal rights
Under certain circumstances, by law you have the right to:
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Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
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Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
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Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below). Please note, despite a request for erasure of personal data, we may be required to retain certain information to comply with regulatory or legislative requirements.
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Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
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Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
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Request the transfer of your personal information to another party.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at:
ParentAssess LTD
70 Silver Street
Newport Pagnell
Buckinghamshire
MK16 0EG
United Kingdom
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
ParentAssess reserves the right to modify this Privacy Policy at any time. Please review it occasionally. If we make changes to this Privacy Policy, the updated Privacy Policy will be posted on the Services in a timely manner and, if we make material changes, we will provide a prominent notice. If you object to any of the changes to this Privacy Policy, you should stop using the Services.
Please also note our Software provided by Assess Software operate under a different Privacy Policy. If you would like a copy of this please contact us on: info@parentassess.com